Cost breakdown
💲
Each Cent you pay will be used in the following ways. How we maintain sustainable operations while delivering quality service.
| Category | Share |
|---|---|
| Human resources | 48% |
| Infrastructure | 37% |
| Sub processors | 10% |
| Marketing | 2% |
| Donations | 1% |
| Irregular expenses | 1% |
| Profit margin | 1% |
# Human resources
Our small team consists of web developers and infrastructure engineers. Each team member needs to be able to wear multiple heads. This is how we spend our time:
| Category | Share |
|---|---|
| Maintenance | 20% |
| Customer support | 20% |
| Research & development | 30% |
| Business administration | 20% |
| Marketing | 5% |
| Creative thinking :) | 5% |
# Infrastructure
fortrabbit is an abstraction layer on top of AWS. Thus a lot of costs are related to the infrastructure. See our AWS usage details for more.
# Sub processors
Billing, code collaboration, knowledge base, project management, support - an umbrella of different services is used to provide our customers with the service we do. See the sub processor list for more details.
# Marketing
Our marketing budget is small compared marketing driven hosting providers. We currently do:
- Content generation, working with external freelancers
- Partnerships with software vendors
# Donations
- Sponsorships for FOSS
- Project Earth
- Atmosfair