Let's get together

Technical questions

Are you stuck somewhere? Our public help is the main source to help yourself. It includes getting started guides and developer docs. Users also help each other on Stack Overflow. We offer Company plans with professional support.

Office hours

The best time to catch up with us? Our office is open from Monday to Friday between 09:30 and 19:00 (Berlin time). That's the offical support time frame. We try to answer quickly, our median first response time is 30 minutes.


Do you have a question on your latest invoice? Most billing issues are answered in our billing FAQ. Otherwise please contact using the chat.


Are you a security researcher? Please see our security guidelines on how to report possible vulnerabilities.


Is fortrabbit down or is it just me? Please visit status.fortrabbit.com where you can also subscribe to status updates.


Need to convince your boss? Want a custom quote? Talk to real experts. Mail to sales@fortrabbit.com or call us.

Social media

Want to like or follow us? We are on Twitter where you can also ping us with quick questions. Our Facebook and Google+ are a bit neglected.


Do you want to change the (PHP-)world with us? Show us your PHP / SysOp skills: jobs@fortrabbit.com.

Media inquiries

Hello TechCrunch! We are right here: pr@fortrabbit.com.

General feedback

Do you have a feature idea or found a bug? Please chat with us or this e-mail: feedback@fortrabbit.com.


Do you want just want to talk? Go ahead and call: +49 30 609 80 784 0 during office hours.


You are in Berlin looking to escape your working scene? Our small hub is open for guests. Check out ShareDesk for photos. Just write mail to coworking@fortrabbit.com if you want to drop by for a day.


So you want to snail-mail or visit us? Sweet! Our street address is:

fortrabbit GmbH
Görlitzer Str. 52
10997 Berlin