Web hosting limits exceeded

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Limits exceeded. Now what?

A website hosted on fortrabbit shows a 'hosting limits exceeded' page? You followed a link on that page.

For website visitors

If you see a limits exceeded error while trying to visit a website, there is unfortunately not much you can do as a visitor. You may want to inform the website owner about this issue, though this can be tricky when the site is offline. Understand that fortrabbit provides the hosting service; we are not the website owner.

For website owners

Contact your web developer or team member responsible for hosting. Log in to the dashboard, locate the affected environment, and identify which resource has exceeded its limit. You can resolve this by cleaning up unused resources, scaling up the affected component, or enabling autoscaling. Learn more about scaling and reducing usage:

You can typically resolve this quickly without support assistance. If you need help:

We will always answer. Sometimes live, at other times we will get back to you.

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